PRIVACY POLICY

This Privacy Policy was last updated: 22nd May 2018.

This Privacy Policy applies to the Londonist.co.uk website operated by Londonist DMC Ltd (referred to herein as “Londonist”, “we”, “us”, or “our”) and applies to information, products and services provided by Londonist DMC Ltd in the European Union.

Londonist recognises the importance of protecting the privacy of individual-specific information (“Personal Information”) collected from and about our website users (referred to as “you” or “your” in this Privacy Policy). This Privacy Policy describes what Personal Information we gather, how we use it and how you can correct, change and limit our use of it.

It is our intention to give you as much control over your Personal Information as possible to preserve your privacy, while still allowing us to utilize that Personal Information to provide you a valuable service and hopefully to have you as a resident of one of our residences. In some instances, and in particular, if you are asked to submit registration details through this site, you may be requested to agree to additional terms regarding of our use of your personal information, and those additional terms will apply in that context. Any additional terms will be provided for your review at the time of registration.

We encourage you to read this privacy policy and our website Terms of use before you send or share personal information with us or use our website and to read them again when you return to it.

What personal data do we collect?

We collect personal data from our website in order to provide you with information on the Londonist products and services you have expressed an interest in to provide you with information on other similar Londonist products and services we believe will be of interest to you and to better understand how we can help prospective residents and employees.

The type of personal information we collect will depend upon what we will need in order to provide you with the particular product or service you are interested in. In the case of prospective residents and applicants for employment, the information requested on our registration form includes some or all of the following personal information: name and address, age or date of birth, email address, occupation, employment information, telephone number, educational background and social security/national insurance number.

Those interested in becoming residents of one of our offered residences will be asked to include most of the following further information: the kind of service you are requesting, the apartment/flat size you are looking for, where you want to live, the type of building you prefer, your proposed rent budget, the number of individuals in your household and their ages, and whether or not you have pets.

For those interested in are applying for employment at Londonist, the following additional Personal Information may be requested or obtained: credit checks, background checks and employment verification. Where required, we will obtain your consent before undertaking these checks. Once a candidate accepts a position, the candidate may be asked to provide further details to help us fulfill our duties as an employer.

Our residential communities have their own separate sites and we use separate sites for the processing of rental applications and agreements and to assist our residents with other tasks which are required or helpful to them, such as paying rent online. You will move away from this site when engaging in those activities and those sites will have their own privacy policies, and so please review that privacy policy before using those separate sites. See also third-party site links below\:

Usage tracking: Use of IP addresses

An IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet. Web servers, the main computers that serve up web pages, automatically identify your computer by its IP address. As permitted under applicable law, Londonist collects IP addresses for the purposes of system administration, gathering and analyzing aggregated information, creating a better experience for users and auditing the use of our site.

We do not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. We will seek to link your IP address when we feel it is necessary to protect this site and other users from harm and to prevent criminal misconduct.

What data do we share or disclose?

As a general rule, Londonist will not disclose any personal data except when we have your permission or under special circumstances, such as when we believe, in good faith, that the law requires our disclosure. We may also disclose personal data for business operations as described below.

Such information is shared and/or commercialized following receipt of a specific request and/or permission from users;
Such information is shared with affiliated companies and/or potential investors (in any form of business transaction, including purchase or merger) pursuant to an agreement which contains reasonable confidentiality arrangements;
Such information is shared with contractors who work with us pursuant to an agreement which contains reasonable confidentiality arrangements;
Such information is shared in order to comply with or in accordance with any applicable law and/or court orders and/or in order to prevent suspected illegal acts, frauds, situations involving potential threats to the safety of any person, or as otherwise required by law. This includes responding to lawful requests by public authorities, including to meet national security or law enforcement requirements;
Such information is shared in order to help Londonist defend against claims and/or establish or exercise any legal right that Londonist may have;
Such information is shared in order to help Londonist prevent violations of the Londonist Terms of Use and this Privacy Policy or to otherwise protect the rights, property, or safety of Londonist employees, residents and other persons, including exchanging information with third parties for fraud protection and credit risk reduction.
Londonist may be liable to you for any transfer of your Personal Information by Londonist in violation of applicable laws.

Third-party-site links

You should be aware that when you are on the Londonist website you could be directed to other third party sites that are beyond our control. There are links to other sites from Londonist, which take you outside our service. For example, if you “click” on a banner, an advertisement or a search result, the “click” may take you off the Londonist site. These other sites may include sites of other advertisers, sponsors and partners that may use their logo with ours as part of a co-branding agreement. These other sites may send their own cookies to visitors to collect data or solicit information. Londonist does not control these sites and therefore is not responsible for their content. The inclusion of hyperlinks to any other sites by Londonist does not imply any endorsement of the material on such sites, nor any association with their operators.

Londonist policies do not extend to anything that is inherent in the operation of the Internet, which is beyond our control. Remember that whenever you give out Information online, that information may be collected and used by people you do not know.

Securing Data

Londonist takes reasonable technical and organizational measures in accordance with applicable laws to safeguard users’ personal data. While Londonist strives to protect your personal data and therein your privacy, we cannot guarantee the security of any personal data you disclose online and you therefore disclose such personal data at your own risk.

We limit access to personal data to employees who we believe reasonably need to receive such information to provide our services or in order to do their jobs, and we take the precautions we deem reasonable to protect the security of users’ personal data. We also work very hard to ensure that our employees are aware of the sensitivity of the data submitted to us and that they handle it with care, being careful not to allow any improper access by third parties. However, as in many computer systems, internet applications and software programs, unauthorized use, failure of hardware or software, etc. may be injurious to the confidentiality of users’ personal data.

If users have any questions about security, please contact us using the information in the ‘Contact Us’ section.

Email consent and opt-out

Your provision of personal information on a registration form in the course of our providing a product or service to you constitutes your affirmative consent that we may contact you by email to provide you with information and notices relating to the property where you reside, on various similar services available to you at or through that property and on various other properties that may be available and of interest to you in the future. It also means we may email you regarding updates to this privacy policy. We notify you of this at the time you choose to register, and we will provide you the option not to receive further marketing communications from us at the time you register. If we do not provide products and services to you, you may fill in a registration form and request that we provide you with commercial information.

Email consent and opt-out

Your provision of personal information on a registration form in the course of our providing a product or service to you constitutes your affirmative consent that we may contact you by email to provide you with information and notices relating to the property where you reside, on various similar services available to you at or through that property and on various other properties that may be available and of interest to you in the future. It also means we may email you regarding updates to this privacy policy. We notify you of this at the time you choose to register, and we will provide you the option not to receive further marketing communications from us at the time you register. If we do not provide products and services to you, you may fill in a registration form and request that we provide you with commercial information.

You may choose to opt out of receiving future commercial email messages from us as a result of your registrations with us. Each mass commercial email sent by us contains a link with instructions on how to remove yourself from our email list. Please note that if you are a resident of a Londonist community and you use this site and your community site, you will need to opt-out of your community site separately. You will also need to opt-out separately from any third-party sites you have registered with. Please see the section on third-party site links.

Children’s Privacy

We do not collect or maintain information at our site from those we know are under 16, and we do not permit children under 16 years of age to become registered users of our site. No part of our site is structured to attract anyone under 16. By using our site, you represent that you are not under 16 years of age. If you are a parent or guardian and you believe that your child under age 16 may have provided personally identifiable information through the Website, please contact us using the information in the “Contact Us” section.

In compliance with the General Data Protection Regulation (GDPR), Londonist commits to resolve complaints about your privacy and our collection or use of your personal data. European Union residents with inquiries or complaints regarding this privacy policy should first contact Londonist. Please use the details in the ‘Contact Us’ section to do so.

Correcting and deactivating personal information

You have the right, freely and at reasonable intervals, to request that Londonist inform you as to whether personal data relating to you is being processed. You have the right to request that Londonist correct, supplement, delete or block your personal data in the event that the data are factually inaccurate, incomplete or irrelevant to the purposes of the processing activities or if the personal data is being processed in any other way which infringes a legal provision. If you wish to exercise your rights or if you have any questions or suggestions regarding the use, collection, or security of your personal data, please contact us using the contact details in the “Contact Us” section.

When a request for user deletion is received, we will make all reasonable efforts to purge that data from our systems. Due to the nature of our service, some information may not be fully removed due to backups or archived copies; however, such information will only be used for the purpose of performing a contract that the user has entered into with us.

Notification of changes

If we decide to change our privacy policy, we will advise users of those changes through a general description at the top of this privacy policy page and may also post these details to other places we deem appropriate so our users are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We may also email you.

Contact Information

If a user’s Personal Information changes (such as postal code, phone, email or postal address), or if a user no longer desires to be registered with this site, we provide a way to correct, update or delete/deactivate users’ personal data. This can usually be done at the registered user account settings page or by emailing tech@londonist.co.uk

You may use this email to get in touch with us for any other reason relating to this privacy policy. If you send us an e-mail, our communication should clearly be marked as a data protection query and as being time sensitive.

You may also contact us by mail at Londonist, Ref.: Data Privacy, 5 Great James Street Holborn, London, WC1N 3DB, UK. If you contact us by mail, your communication should clearly be marked as a data protection query and as being time sensitive.

GDPR Information

The EU General Data Protection Regulation (“GDPR”) will be in force from 25 May 2018. This section of the Privacy Policy constitutes a notice to you as a data subject for purposes of the GDPR and describes our processing of your personal data (as defined in the GDPR).

Company details (including contact details): This website is operated by Londonist DMC Ltd (registered number 8392889), a limited company registered in England and Wales with its registered office at 5 Great James Street, London, England, WC1N 3DB. Please see the section “Contact Us” for details of how to get in touch with us.

Purpose and Legal Basis for Processing: We process Personal Information for our legitimate interest of operating a website to make users aware of our products and services, as more fully described in the section “What Personal Information Does Londonist collect?”

Recipients: We may transfer personal data to third-party professional advisors who provide accounting, consultancy and legal services to us. Please also see “What Data Do We Share or Disclose”.

Personal Information Retention: We will generally hold (but are not under an obligation to hold) marketing/registration Personal Information for a period of 7 years from the later of its submission to us or its last active use by you. There are some circumstances when we may be under a requirement to hold your Personal Information for a longer period.

If you enter into a contract with us, we will provide you with information regarding the retention of your Personal Information for that purpose as part of that process. Please use the information in the “Contact Information” section if you would like to discuss this further.

Data Subject Rights: See “Email Consent and Opt-Out” and “Correcting and Deactivating Personal Information” above. In addition to these rights, you may have data portability rights. Please use the details in the section “Contact Information” section to get in touch with us about any of your rights.

Supervisory Body: You may contact the national data processing authority in the EU jurisdiction in which you normally access this site should you have any concerns regarding the processing of your Personal Information. The UK Information Commissioner will be our principal GDPR regulator.

ACCEPTANCE OF THESE TERMS

By using this site, or providing information to us, you acknowledge your awareness of the terms of this Privacy Policy. If you are not happy with its terms or any amended terms that are made in accordance with this Privacy Policy, you are not authorized by Londonist to use this site.

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